REFUND POLICY
At OTO Digital Solutions, we strive to deliver high-quality services that meet your expectations. However, due to the nature of digital marketing services, we have established the following refund policy.
1. Non-Refundable Services
Once services have been initiated or delivered, they are generally non-refundable. This includes, but is not limited to:
SEO services
Social media management
PPC campaigns
Content creation
Website development
2. Deposit Payments
Any deposits made to secure our services are non-refundable unless otherwise stated in the contract. Deposits cover initial setup and resource allocation and are not refundable even if the project is canceled before completion.
3. Exceptional Circumstances
In rare cases, a partial refund may be considered if a project is canceled before significant work has been completed. Any refund will be at the discretion of OTO Digital Solutions and will be based on the amount of work already completed and resources committed.
4. Disputes and Resolution
If you are dissatisfied with the services provided, please contact us immediately. We will work with you to address any concerns and find a resolution. However, any disputes regarding the quality of service or the outcome of marketing efforts are not grounds for a refund.
5. Changes to This Policy
OTO Digital Solutions reserves the right to modify this refund policy at any time. Any changes will be communicated to clients and updated on our website.
6. Contact Us
For questions regarding this refund policy, please contact:
OTO Digital Solutions
contact@otodigital.co