TERMS & CONDITIONS

- "Client" refers to any individual or business entity that engages OTO Digital Solutions for services.

- "Services" refers to any digital marketing services provided by OTO Digital Solutions, including but not limited to SEO, social media management, PPC advertising, content creation, and website development.

- "Agreement" refers to the contract between OTO Digital Solutions and the Client for the provision of Services.

2.1 Service Delivery: OTO Digital Solutions will deliver services as agreed upon in the project proposal or contract. Any changes or additions to the scope of services must be agreed upon in writing.

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2.2 Project Timelines: Timelines will be provided for each project. While we strive to meet these deadlines, delays can occur due to factors beyond our control. In such cases, we will communicate with the Client promptly.

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2.3 Client Responsibilities: The Client is responsible for providing all necessary information, access, and approvals required for the successful completion of services. Delays in providing these may impact the delivery timeline.

3.1 Fees: Fees for services will be outlined in the project proposal or contract. All fees are in Canadian dollars unless otherwise stated.

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3.2 Payment Schedule: Payments are due according to the payment schedule outlined in the contract. OTO Digital Solutions may require a deposit before work begins, with the balance due upon project completion or as agreed.

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3.3 Late Payments: Payments not received by the due date may incur a late fee. OTO Digital Solutions reserves the right to suspend services until full payment is received.

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3.4 Refund Policy: Due to the nature of digital marketing services, refunds are not typically provided. However, OTO Digital Solutions will work with the Client to address any concerns or issues with the services delivered.

OTO Digital Solutions agrees to keep all client information confidential and will not disclose any confidential information to third parties without the Client's consent, except as required by law.

5.1 Ownership: All intellectual property created by OTO Digital Solutions as part of the services provided, including but not limited to graphics, content, and code, will be owned by the Client upon full payment.

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5.2 Licensing: The Client grants OTO Digital Solutions a non-exclusive license to use, reproduce, and display the Client's branding and materials for the purpose of providing the agreed services.

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5.3 Third-Party Content: OTO Digital Solutions may use third-party content, tools, or software as part of the services. The use of such third-party content is subject to their respective licenses, and the Client agrees to comply with any applicable terms.
 

6.1 Termination by Client: The Client may terminate the Agreement at any time with written notice. Fees for services rendered up to the termination date will be due and payable.

6.2 Termination by OTO Digital Solutions: OTO Digital Solutions reserves the right to terminate the Agreement if the Client breaches any terms, fails to make payment, or if the Client engages in activities that may harm OTO Digital Solutions' reputation or business.

To the fullest extent permitted by law, OTO Digital Solutions shall not be liable for any indirect, incidental, or consequential damages arising out of or related to the services provided. The total liability of OTO Digital Solutions for any claim arising out of this Agreement shall not exceed the total fees paid by the Client for the services in question.

The Client agrees to indemnify and hold harmless OTO Digital Solutions, its employees, and affiliates from any claims, damages, losses, or expenses arising out of the Client's use of the services, including but not limited to any breach of these Terms by the Client.

These Terms shall be governed by and construed in accordance with the laws of the Province of [Insert Province], Canada. Any disputes arising from these Terms or the services provided shall be resolved in the courts of [Insert Province].

OTO Digital Solutions reserves the right to modify these Terms at any time. Any changes will be posted on our website, and it is the Client's responsibility to review the Terms periodically.

These Terms, together with any project proposals, contracts, and other written agreements, constitute the entire agreement between the Client and OTO Digital Solutions and supersede any prior agreements or understandings.

If you have any questions or concerns about these Terms, please contact us at contact@otodigital.co